http://www.benandjenelle.com/?p=340
I sent the following e-mail (and picture) last night. Since it involves a present for Lily (who I don’t think can read yet), I don’t mind sharing it with the world. I’m going to withhold the company name until they (hopefully) address my concerns.
Date: December 18, 2006 9:40:54 PM CST
To: (company name withheld)
Subject: Received wrong item (Amazon.com order ##########)
Hello,
I was supposed to receive the iPlay Enchanted Palace by December 15. Instead, I received the wrong item — an “Ant Hill Living Ant Habitat” — today (December 18). Please ship me the correct item. This item is a Christmas gift, and I need to receive it by Friday, December 23. Please contact me at ###-###-#### or at my e-mail address as soon as possible so this mistake can be promptly rectified.
Kind regards,
Benjamin Isaacson
contact info
